Shipping policy

Processing Time
All orders are processed within 1 business day.

Shipping Time
Once processed, orders are shipped with an eco-friendly carrier that offsets carbon emissions. We’ve partnered with a CO₂-neutral delivery service as part of our commitment to sustainability.

✅ Free shipping is available on all orders throughout the year. Delivery may take slightly longer, but this method reduces carbon emissions by up to 30%.

Estimated Delivery Times by Region

  • USA: 6–8 days (excluding Hawaii & Alaska)

  • UK: 4–8 days

  • Canada: 7–12 days

  • Australia: 7–12 days

  • Europe: 7–12 days

  • Hawaii: 7–20 days

  • Alaska: 15–20 days

  • Other countries: 7–20 days

Please note: Delivery times are estimates and may vary based on location. Naturespress is not liable for delays caused by the carrier.

Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information. You can also track your order at any time by Contacting us.

What if My Package Doesn’t Arrive?
If your package hasn’t arrived within 15 business days after shipping, please Contact us. We’ll either resend your order or provide a full refund if the package is confirmed as lost in transit.